Established in 2019, myAutonomy NDIS plan management helps people living with disability and their carers enjoy more independent lives.
Plan management with myAutonomy supports you, so you can look after those you care about. We look after the admin and day-to-day management, giving you more autonomy in your life. Based in Melbourne, Victoria, we’d love to meet you and help you achieve your goals.
We see the positive, and we work towards positive outcomes. From our professional customer service to the genuine way we communicate, we’re all about giving you the confidence you need to feel encouraged about life in the NDIS. In an industry of too hard, we believe in can-do. Focused, friendly and fast – we are here to help.
Everything we do is in the service of engaging with participants and carers to enjoy a better quality of life. We balance empathy and empowerment with practical and proactive assistance – so you rest assured that your NDIS funds management is in capable hands.
Simply put, we look after the admin, so you can look after yourself.
Our people bring years of experience in accounting and disability support services to provide a consistently dependable service. And our technology reflects the same reliable qualities – solid, seamless and simple to use.
Respectful, honest and transparent, we understand our responsibility, and we are proud to deliver upon that trust.
MEET OUR FOUNDER & CPA
John has over 25 years’ experience providing financial services to government, not-for-profit and the commercial sector, including senior management roles in large NDIS plan management organisations. John applies this wealth of knowledge and experience to myAutonomy, helping make a difference to the lives of Australians living with a disability.
MEET OUR HEAD OF OPERATIONS
Fiona is an experienced manager of large teams delivering quality outcomes as well as being a trained midwife who loved bringing new life into the world. Her varied background brings both an understanding of the positive impact health and community services can have on peoples lives and the importance of systems in delivering consistent financial management. Outside of work she loves spending time with family including her canine friends.
MEET OUR ENGAGEMENT CONSULTANT
Jo’s passion is for assisting people experiencing disability to achieve and maintain valued roles in society. Her professional career has been dedicated to community services since 2004. Jo’s background is in not-for-profit, and working in roles that range from direct support, to senior management and training in the sector. She has achieved several qualifications and awards relevant to the field, and is particularly interested in social role valorisation theory.
MEET OUR PLAN SPECIALIST
Christine has extensive customer service experience throughout her career. Her customer service and administration skills pan industries such as airline, financial services, logistics, manufacturing and government. Her keen attention to detail & natural affinity for helping people enables her to focus on accuracy, thus simplifying the process for our customers and exceeding their expectations where possible.
MEET OUR PLAN SPECIALIST
Andrew has been working with young people experiencing disability and social disadvantage for the last 2 years. This lends to his passion for helping those who need it most, and a deep understanding on the social impact of poverty and disability. Coupled with a long finance and banking history, he strives to provide excellent and accurate service to our participants and their providers.
MEET OUR PLAN SPECIALIST
Sarah is a goal oriented, positive professional who comes from the multicultural society we live in and understands the possible challenges associated with it. She thrives on helping others and has immersed herself in a variety of diverse and challenging roles from being humbled by volunteering in disability to calling the shots in hospitality management, to discovering the art of listening in the telecom industry and more recently the importance of planning for her future in Superannuation. At the core, Sarah values gratitude, humility, and honesty.
Love from Clients
It's been a pleasure finding you guys and we hear nothing but praise from participants and other service providers that are linked in with you. Things are not easy to navigate in the NDIS space at the best of times and it's a pleasure we can ring and discuss things with you. I say this specifically towards mental health and in general from time to time. I'm actually gaining some traction with a platform to mention my concerns working in this space, so it's really good to have credibility in organisations such as MyAutonomy. Looking forward to keeping linking in.
John’s service has been outstanding with time critical requirements and also his background knowledge in the sector. It’s great to have a plan manager who has the participant at the forefront.
Scott Mclarty, Connecting Futures Australia
Thanks for being so efficient at your job, John. My support workers were so surprised to find out that you had paid them within 24hrs! We highly recommend you to our friends and clients of NDIS. We are so impressed by the way you ALWAYS return a call, text and email.
Thank you so very very much, no words could explain how exceptionally grateful I am!!!! I am beyond words to explain what this means to me and my quality of life in so many ways.
Thanks John. You’re an excellent Plan Manager.
Thanks John. I really appreciate the work you are doing.
Thank you for your ever prompt attention! You stand out and I am letting people know of your due diligence, hoping u r all keeping well.
Thanks so much John for keeping tabs on everything, you do a great job!
WOW this guy sute knows how to run a business... As a service provider I cannot recommend this company highly enough.Excellent and thorough communication with proficiant staff paying invoicing on time, every time and most times earlier than to be expected .Keep up the awesome work John. 😊 kind regards Jodi Scott
Well delivered as always, I can recommend this company to anyone who is willing to work with them, amazing service. Thank you guys keep up with the good work 🙏🏿
John and the MyAutonomy team provided first class support to my mother with her NDIS payments.
John is incredibly honest, helpful and professional. I highly recommend MyAutonomy.
Efficient and honest service, supportive of positive outcomes.
John from MyAutonomy has provided our family with excellent service. he is prompt, professional and helpful, guiding us through an otherwise confusing process! Thank you for your help, John! I'm so glad we opted for MyAutonomy!
myAutonomy have been fantastic, quick to pay any providers and took time to explain everything in detail!! Highly recommend this plan manager. From Tina
Really easy to get set up and get paid. Staff are friendly and understanding
Friendly, clear communication and prompt payment of invoices. Highly recommend!
John’s myAutonomy service is better than I’d hoped for. Gives service above and beyond. I will highly recommend him.
As another provider who works in partnership with MyAutonomy, I highly recommend John's services for plan management! He is very friendly, quick to respond and answer any and all queries you may have.
As a provider, it has been great to deal with MyAutonomy as they processed invoices in a timely manner, communicated very well with my self and participants.
John and the team are amazing. Couldn't recommend more!
I would also like to say a very big Thank You for paying my invoices promptly, it makes things easier for me and my small business.