Provider Spotlight- Flexiwell Group

Provider Spotlight: Flexiwell Group

Gaining the right assessment can be the difference between receiving the most relevant and helpful supports, or not.

At Flexiwell Group, the team is dedicated to offering high-quality assessments to help participants reach their goals.

We spoke to the team to discover more about the important work they do.

Tell us in a few words about your organisation…

Flexiwell Group are assessment specialists that offer multiple assessment types from Occupational Therapists, Physiotherapists and Psychologists.

We offer face-to-face (in some geographical areas), video and hybrid assessments across Australia.

We can support NDIS participants with:

  • Comprehensive Functional Capacity Assessments

  • Combined OT/Psych Functional Capacity Assessments for participants with psychosocial/neurodivergent diagnosis

  • Diagnostic assessments for ASD and ADHD as well as Cognitive assessments

  • SIL/ILO assessments

  • Assistive Technology and Assistance Animal assessments

  • Minor Home Modifications assessments

  • And offer Complex Home Modifications assessments in Southeast QLD

How did your organisation come to be?

Flexiwell Group came to life in 2019 and offered allied health expert opinions in Medico-Legal and HR for the first two years of operation.

In 2021, we identified a big gap in the availability of quality, consistent, and timely reporting within the NDIS space and commenced offering our support to NDIS participants.

Now, we have effective systems and processes to deliver comprehensive and high-quality outcomes, through our highly skilled practitioner community.

We continue to be very passionate about positive assessment experiences and outcomes for our participants.

Which regions does your organisation look after?

Flexiwell Group provides assessment support across Australia.

We’re able to assist face-to-face in Southeast QLD, Bundaberg, Sydney and Melbourne. We are experts in delivering excellent outcomes via video assessment and can cover any region, however remote. In addition, we offer fly-in fly-out assessment clinics in Tasmania, quarterly.

What is your organisation’s difference in the market?

With us, there’s no waiting. We’re able to book an assessment within two to four weeks and have the report returned two to three weeks post-assessment.

Our practitioners also have deep experience in delivering great outcomes. Our team has been in the industry for an average of 10-20 years and, therefore, is highly knowledgeable.

We’re dedicated to taking care of every participant throughout the assessment process. This wrap-around support includes being welcoming, warm, skilled, and passionate about great outcomes. We also offer one point of contact for each referral to ensure the process is as smooth as possible.

Finally, we know everyone says this, but we continually hear from our clients that our services are high quality.

What’s the best way to get in touch?

The best way to get in touch with us would be the way that suits you most.

If you like to research before you chat, jump on our website. Send us a Facebook message, or if you prefer emails, [email protected]

You can also go old school and use our landline: 07 3532 5945. Call us any time Monday-Friday between 9 am-5 pm.