Provider Spotlight: Direct Care Assistance

Helping participants reach their full potential is one of our core drivers at myAutonomy. It’s a goal that NDIS provider Direct Care Assistance shares.

We spoke to the team to discover more about Direct Care, the individualised support they offer, and how they’re helping participants to reach their goals.

What is Direct Care Assistance?

Direct Care Assistance is a registered NDIS disability support service provider in Melbourne. Our team is dedicated to delivering the highest level of care with a personal touch, and we specialise in a range of services including 24/7 home care, complex nursing care, community participation, and respite care.

At Direct Care Assistance, we believe that every participant deserves individualised support that
helps them achieve their goals and aspirations. Our experienced, dedicated and qualified staff work closely with each participant to develop a personalized care plan that meets their unique needs.

We also offer accommodation services such as SIL, STA, and MTA to provide a range of disability support services to our clients. Our program includes personal care, community access, and skill development to ensure our participants can live their lives to the fullest.

How did Direct Care Assistance come to be?

Direct Care Assistance was established by our director, Sabina, who started this business from her home office when her third child was only three months old. After learning about the NDIS and its continued positive impact on the disability sector in Australia, she recognised a need for more tailored and comprehensive disability support services.

Being a Registered Nurse, Sabina saw an opportunity to improve the quality of care available to individuals. She utilised her professional experience with disability support and established Direct Care Assistance.

Which regions does Direct Care Assistance service?

Direct Care Assistance currently provides services across Victoria.

What is the Direct Care Assistance difference?

Our company’s slogan is “Premium Care. Personal Touch”. That speaks to our commitment to providing high-quality services that are individual to the participant.

We are also very specific about choosing support staff and nurses carefully so that they click with the participants and can cater to their specific needs.

Do you have capacity?

We currently have capacity to provide disability support services across Melbourne. We also have accommodation services like SIL houses available in Wyndham Vale, Cranbourne and Bayswater.

What’s the best way to get in touch?

We take great pride in providing high-quality care services to our participants, and we are committed to improving the lives of people with disabilities.

Our dedicated team is available to answer questions or provide information. You can find us on our website, fill in a referral form, or give us a call at 0424808214 or 1300493717.

We also have in-person offices: 1344 Centre Road, Clayton Melbourne, Victoria 3168 and Level 12, Suite 1212, 530 Little Collins Street, Melbourne Victoria 3000.

Contact us