Provider Spotlight: Acclaimed Community Support Services

Provider Spotlight: Acclaimed Community Support Services

We enjoy celebrating providers who are committed to helping participants improve their quality of life.

Recently we spoke to the team at Acclaimed Community Support Services to discover more about how they support participants and help them meet their NDIS goals.

Let’s take a look.

Who are Acclaimed Community Support Services?

Acclaimed Community Support Services is a tailored NDIS provider, committed to walking alongside participants on their recovery journey to achieve their goals.

We ensure participants, and their nominees or informal supports are well informed of their right in having choice and control over their supports, and how this is delivered.

We provide level two and three support coordination, psychosocial recovery coaching and counselling.

How did Acclaimed Community Support Services come to be?

Acclaimed Community Support Services stemmed from a passion for people. Our director Brittany Phillips comes with first-hand experience in encountering and overcoming challenges. With a deeper level of understanding and empathy, she wanted to build something purely tailored to the needs of participants.

Working under the NDIS for over six years gave us the opportunity and confidence to build something unique for those on NDIS plans. After leading and managing for several years, our director listened to feedback from participants, both positive and negative and turned it into something bigger.

In a way, we began based on the voices of NDIS participants.

Which regions does Acclaimed service?

We are based in the Northern suburbs of Melbourne, servicing Metro-Melbourne.

What is the Acclaimed difference?

We are not a ‘yes’ or ‘no’ provider. We do not require a minimum of hours in a plan, nor do we accept all referrals. It’s about the best fit for the participant. If a referral is made to Acclaimed Community Support Services, we will review it, make contact with the referrer or participant and discuss their support needs. The participant will then decide if we are the right provider for them.

Our supports are delivered for participants. If a participant would like more face-to-face time with their support coordinator, or telehealth supports with their counsellor, this is validated and delivered where possible. Participants are always at the core of the services we offer.

Do you have capacity?

Yes, we currently have capacity for both support coordination and counselling.

What’s the best way to get in touch?

We love talking to new people seeking supports. Feel free to contact us on 0432 157 913 or [email protected].

You can also learn more on our website.