Holding hands

The myAutonomy difference

At myAutonomy, we’re not another plan manager. 

We know that navigating the NDIS can be challenging and confusing. That’s why we pride ourselves on providing a service that helps all participants and Support Coordinators thrive. 

We simplify plan management to ensure participants can use their funding to improve their quality of life. 

Here’s what sets us apart from the rest. 

Compassion, curiosity & clarity 

We have three main focus areas to ensure we continually deliver the best possible service. 

  • Compassion
    We don’t think of participants as another number. We recognise that every person is unique and that a one-size-fits-all approach is rarely appropriate. We work flexibly to accommodate individual needs to help our participants thrive.
  • Curiosity
    Coming up with solutions without a deep understanding can be problematic. That’s why we remain curious, ask questions, and seek to genuinely understand how supports can relate to a person’s disability.
  • Clarity
    When it comes to something as important as your NDIS plan, you need to know that you’re in safe hands. We’re focused on attention to detail and providing clarity to ensure we provide the best support to participants to achieve their goals.

A dedicated team 

At myAutonomy, we work together as a team to provide the best results for everyone. 

Our Plan Specialists answer queries and provide information and support. They also ensure invoices are paid quickly. 

Our Engagement Consultants make the lives of Support Coordinators and Recovery Coaches easier. Whether by call or email they’re available to answer questions, offer support and provide advice. 

Speedy service & trust 

At myAutonomy you can trust that we’ll do what we can to help participants get the best possible results while supporting coordinators at every step. 

To ensure everyone gets paid on time, for example, we process invoices at lightning speed. Send us your invoice by 12 pm and we’ll ensure it’s processed on the same day. It’s that easy. 

We’re also not a call centre. We don’t have hold times, instead, we have specialists ready to answer your questions. 

Switching is simple 

It’s our goal to help you thrive in the ways that suit you best. If your current plan manager isn’t helping you reach your goals, we can help. 

Switching plan manager is much simpler than you might think. Have a question or query? Our friendly team is only too happy to help. 

Contact us today on 1300 60 33 89 or send us an email info@myautonomy.com.au