The Goal of Plan Managers in Australia
As a boutique plan manager, we’re focused on delivering personalised and meaningful service. Every team member at myAutonomy plays a critical role in helping participants and support coordinators thrive.
We understand that managing NDIS funding and keeping track of budgets can sometimes be a headache for participants and their supports. That’s why it’s our goal to make the process as streamlined and simple as possible.
We have a team of Plan Specialists who are dedicated to doing the heavy lifting so that you don’t have to.
What is a Plan Specialist?
Our Plan Specialists answer queries, provide information and support, and ensure all invoices are paid quickly.
On the participant and support coordinator side, Plan Specialists ensure there’s support when needed; whether it’s providing information about the NDIS, answering a specific query, providing detailed reports, or plan budget forecasting.
And for providers, our plan specialists ensure invoices move quickly through our system (with a guaranteed 48-hour turnaround time) which helps to build trust on both sides.
Because we’re a boutique team, when you call myAutonomy, you’ll reach a plan specialist ready to answer your query right then and there. No robo-queue system here!
Getting the most out of your plan
At myAutonomy we’re committed to helping participants get the most out of their plans. Plan Specialists enable us to provide the best possible experience.
We know that managing NDIS funding can be complex. It’s not uncommon for there to be confusion about where funds can be spent and keeping track of expenditure can be challenging.
That’s where we can help. A Plan Specialist can provide a detailed snapshot of current spending. They can break down exactly which categories apply to your expenses, and where underspend and overspend is.
Plan Specialists can also help get the most out of NDIS funding with myOneStepPay, a simple way of ordering items straight to a participant’s door.
Support Coordinators who have multiple mutual participants can even book a Portfolio Review with myAutonomy. This can help to easily keep track of multiple plan budgets in one call with an Engagement Consultant.
Ultimately, our Plan Specialists take care of the admin, providing more time to spend on the important aspects of life.
Want to speak to a Plan Specialist today? Email us at email@example.com or call us on 1300 60 33 89.